Reviews are extremely important and shows a reflection of a companies service levels. Everyone wants to know what past guests have to say about a companies services. We do our best to give the best service to all our guests as we have the privilege of making a dream come true of seeing Southern Right Whales in a responsible manner. We do not always get it right and we are not perfect by any means. But, we always try our best to give the best service and best advise possible.